Wallet Safety

The only way someone could access your funds would be if they had access to your CoinDealer account, or in the case of a non-hosted wallet, your private key. We never transfer any private keys over the network, EVER. We never expose an endpoint to access private keys. CoinDealer is a hosted wallet service, which means we manage your private keys for you, securing your funds with a password, device confirmation and 2-factor authentication.

  • Do not give others access to your device. If YOU give someone your access including your device (for 2FA) they could access your account and maliciously make transfers.

  • CoinDealer will never ask for you wallet passwords or account passwords. Our security policy is to NOT provide a user any password manually, under no circumstance. We direct the user to the processes we’ve created for recovery.